Eko Bear Brands

Orders and Payments

You can place an order by:

1. Shopping Online

Available 24/7. You can pay with your VISA or Master Card which are securely processed through our shopping cart by Secure Sockets Layer (SSL) encryption technology. You also have the option of paying with PayPal; please visit their site at www.paypal.ca for more information.

2. Phone

You can give us a call at (613) 454-5523 and pay with VISA or Master Card.

3. Fax

Please complete the order form and fax it to (613) 592-5618. 

4. Mail

Please complete the order form. You can pay with VISA, Master Card or you can include a money order or draft and mail it to:

  • Eko Bear
  • 11-300 Earl Grey Drive, Suite 331
  • Kanata, ON  K2C 1C1

Upon receipt of your order, a confirmation will be sent to the email address provided.

Buyer's Remorse/Cancelled Orders

You can cancel your order within 12 hours after the order is placed provided the order has not already been processed. If the order has already been processed you are subject to the Returns and Exchanges terms. Pre-orders and special or bulk orders cannot be cancelled once the order has been submitted.

Taxes

The following taxes will be applied to your order based on the shipping address provided in the shopping cart.

Canada

  • Ontario, New Brunswick and Newfoundland: 13% HST
  • Quebec: 14.975% HST/QST
  • Nova Scotia: 15% HST
  • Prince Edward Island: 14%
  • All other provinces: 5% GST

USA and International

No taxes will be charged on items shipped outside of Canada. The purchaser is responsible for any duty or customs charges that may apply to their orders.

All prices are in Canadian dollars.

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