Eko Bear Brands

Privacy Policy

Privacy Policy

Information we collect

We collect information from you when you place an order, create an account, fill out a form (i.e. contest, survey), communicate with us, or participate in other site features. When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, phone number, mailing address, payment information or other information.  You may, however, visit our site anonymously. Please see below for information about cookies and how we use them.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your site experience. 
  • To improve our website and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To allow us to better service you in responding to your customer service requests.
  • To process your transactions.
  • Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product requested by the customer.
  • To send periodic emails.  The email address you provide for order processing may be used to send you information and updates pertaining to your order.
  • If you have opted-in to receiving occasional company news, updates, related product or service information, etc., we may send you periodic e-mails. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
  • To administer a contest, promotion, survey or other site feature.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you access your personal information.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personal identifiable information.  This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.  We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or other rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Username and Password

Keeping your account information, including your user name and password, is your responsibility, and you agree to accept all responsibility for any activity performed using your user name and password. Please notify us immediately of any unauthorized use of your account or any other breach of security of which you become aware.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies.  We therefore have no responsibility or liability for the content and activities of these linked sites.  Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our Privacy Policy, we will post those changes on this site.  This policy was last modified on July 01, 2010.  

Contacting Us

If there are any questions regarding this privacy policy you may contact us at the following:

email: linda@ekobear.ca

Phone: (613) 454-5523

Mailing Address:

  • Eko Bear
  • 11-300 Earl Grey Drive, Suite 331
  • Kanata, ON  K2T 1C1
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